Shipping policy

JAMES EDWIN SUPPLY — SHIPPING

FREE SHIPPING on orders over $50. Otherwise:
- Standard: $4.99 (5-9 business days)
- Express: $15 (2-3 business days)

Orders ship within 1-2 business days from our partner warehouses. You'll get a tracking number by email the moment we hand it off.

DELIVERY TIMES

- US (lower 48): 5-9 business days standard
- Alaska, Hawaii, US territories: 7-14 business days
- International: 10-20 business days (rates calculated at checkout)

We're not responsible for carrier delays, weather, or customs holds. But if something's truly lost — message us and we'll make it right.

LOST OR DAMAGED?

Email cjwilley87@gmail.com with your order number and a photo (if damaged) within 7 days. We'll replace it, no questions.

ADDRESS CHANGES

Email cjwilley87@gmail.com within 1 hour of placing the order. After that, it's already in the warehouse pipeline.